Work

 

Most of my work for health care clients is confidential, so what's below is minimal. If you'd like to see examples, though, I have permission to share more in person.

In the past year I have designed, or guided teams designing, products and services to:

> Equip formerly obese patients with the tools to maintain weight loss—healthfully & sustainably

  • client: large global health sciences company

  • solution: data-enabled digital therapeutic program for nutrient-smart weight maintenance

  • my role: ux research lead & strategist

> Reduce risk from a fatal chemotherapy-driven infection

  • client: large global pharmaceutical company

  • solution: connected ecosystem monitoring biomarkers to enable earlier detection of infection while improving patient quality of life, facilitating rapid life-saving antibiotic administration and dramatically improving outcomes

  • my role: delivery lead, strategist, & ux designer

> Improve health for members of a major health plan

  • client: major US health care payer

  • solution: multi-million-dollar user-centered design and agile technology program integrating payer’s fragmented digital experience to improve member health outcomes

  • role: ux architect & team lead

> Enable collaboration in home health

  • client: leading home health care management company

  • solution: collaborative care coordination platform tailored for home health context, connecting whole care team to a single, actionable patient record integrated with remote monitoring data and providing standardized, customizable care plans (see client go-live announcement)

  • role: ux research lead & architect

I love talking about this work and more (and showing what I can); just get in touch.